Limited Product Warranty

 

At KingsBottle, every refrigeration system is engineered with precision, durability, and long-term performance in mind. We stand behind our craftsmanship with comprehensive warranty protection designed to safeguard your investment and deliver lasting confidence.

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Warranty Coverage

KingsBottle warrants that its refrigeration products will be free from defects in materials and workmanship under normal residential use within the United States.

Two-Year Manufacturer’s Warranty (Included)

Every KingsBottle refrigeration unit is protected by a Two (2) Year Limited Manufacturer’s Warranty from the date of delivery.

This warranty includes:

• Parts

• Labor

• Manufacturing defects under normal residential use

If a defect arises during the warranty period, KingsBottle will, at its discretion, repair or replace the defective component. Replacement parts may be new or factory-refurbished and will be covered for the remainder of the original warranty term.

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Extended Protection Options

For clients seeking enhanced long-term assurance, KingsBottle offers optional extended warranty plans that continue the same comprehensive protection beyond the initial two-year coverage period.

3-Year Extended Warranty

Provides one (1) additional year of coverage, for a total of three (3) years of parts and labor protection from the original date of delivery.

5-Year Extended Warranty

Provides three (3) additional years of coverage, for a total of five (5) years of parts and labor protection from the original date of delivery.

Both extended warranty plans:

• Begin immediately after the expiration of the standard two-year manufacturer warranty

• Provide the same parts and labor coverage as the original warranty

• Apply under normal residential use conditions

Our extended warranty options are designed to maintain performance reliability and service support well beyond the initial ownership period.

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What Is Not Covered

This Limited Warranty does not cover damage resulting from:

• Accident

• Misuse or abuse

• Mishandling

• Neglect

• Unauthorized repair

• Any cause beyond the control of KingsBottle

As refrigeration equipment, purchasers acknowledge and assume risks associated with use, including but not limited to:

• Product spoilage

• Humidity variations

• Temperature fluctuations

• Leaks

• Fire

• Water damage

• Mold or mildew

• Dryness

• Similar environmental or operational conditions

Warranty coverage applies to normal residential use only.

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Third-Party Retailer Purchases

Warranty is honored only for units purchased and used within the United States.

If your refrigerator was purchased from a third-party retailer and not directly from BTO America Co., Limited (KingsBottle USA):

• KingsBottle does not provide extended warranty coverage beyond the manufacturer warranty unless expressly included at purchase.

• Customers must contact the retailer directly regarding any extended warranty plan.

• If no extended warranty is offered by the retailer, customers may consider a third-party warranty provider.

Regardless of point of purchase, all KingsBottle refrigerators are backed by the standard Two-Year Manufacturer’s Warranty from the date of sale.

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Warranty Service & Support

If your refrigerator is not operating properly during the warranty period:

• KingsBottle reserves the right to determine whether the unit will be repaired or replaced.

• Customers may be requested to contact a local refrigeration service provider for inspection or service.

• If the unit is deemed not repairable, KingsBottle may apply the value of the original purchase toward a replacement unit.

For warranty assistance, please contact:

BTO America Co., Limited (KingsBottle USA)
Email: hello@kingsbottle.com
Website: https://kingsbottle.com

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