Product Warranty

Thank you for your interest in KingsBottle wine and beverage refrigerators. We are happy to announce effective from 2016, our warranty has been upgraded from a 1 year to a 2-year manufacturer's warranty.

WARRANTY OPTIONS:

  • 2 YEAR WARRANTY (INCLUDED): KingsBottle provides a warranty that all wine cellars and beverage refrigerators to be free from defects due to workmanship or material under normal use and service for a period of (2) years from the date of purchase for both parts and labor.
  • 3 YEAR WARRANTY ( optional ): Extends the same warranty as the 2-year warranty for a period of 3 years.
  • 5 YEAR WARRANTY ( optional ): Extends the same warranty as the 2-year warranty for a period of 5 years.

WHO IS COVERED: This warranty is extended only to the original end-user purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.


LIMITED WARRANTY: If your refrigerator is not operating properly, KingsBottle reserves the right to repair or replace the refrigerator. KingsBottle may request the consumer to contact a local refrigeration company to service the refrigerator. All cost for labor and materials is covered for 2-year from the date of purchase. If KingsBottle deems the unit not repairable, KingsBottle will use the value of your original order toward a replacement (Any REPLACEMENT unit will follow the warranty terms of the initial purchase). For customer service, please e-mail us via service@kingsbottle.com.

THE LIMITED WARRANTY DOES NOT COVER: 

  • DAMAGE due to such things as an accident, misuse, abuse, mishandling, neglect, unauthorized repair or any other cause beyond the control of the seller whether similar or dissimilar to the foregoing. Purchaser understands and acknowledges that the goods sold here are WINE & BEVERAGE COOLERS, which house beer and other wines. Purchaser assumes all the risk of using these units, including the risk of spoilage, humidity variations, temperature variations, leaks, fires, water damage, mold, mildew, dryness and similar perils that may occur.
  • Any DISPOSAL unit.

    SPECIAL NOTE: Warranty is only honored for the unit which is used in the countries where the unit was initially purchased. And, if your product was purchased at any 3rd party retailer and not directly from KingsBottle, we do not offer an extended warranty policy. You MUST contact the retailer of purchase directly. In the event your retailer does not offer an extended warranty plan, we recommend you contact a third party warranty provider, or purchase the extended warranty service within a maximum of 30 days from the original purchase. However, regardless of the point of purchase, all KingsBottle coolers are backed by a TWO-YEAR manufacturer's warranty from date of purchase.