KingsBottle Customer Care

If you're interested in placing a custom order, kindly share the details and specifications of your desired products, and we’ll respond with a personalized solution crafted just for you.

Billing Information:

• Full name of the contact person
• Billing address
• phone number and email

Shipping Information (if different with the billing info):

• Full name of the contact person
• Shipping address
• phone number

After placing your order, you’ll receive a confirmation email (provided you included your email in the contact details). Once your order ships, we’ll send you a tracking number. You can use this tracking information to monitor your package’s progress on the carrier’s website.

For information on shipping times, please check out our shipping details at https://kingsbottle.com/pages/shipping-details.

KingsBottle has a 100% Satisfaction Guarantee and we stand by it. We want to ensure that every single one of our customers is completely satisfied with their order. If you are not 100% satisfied with your order your may return it by following the Warranty & Returns.

We know that a high quality refrigerator or wine rack, even at our unbelievably affordable prices, is a financial investment. When you make an investment with KingsBottle, we want to make sure we get it right. If any order that you place arrives and is not working or defective in any way, we will fix or replace the item. If you receive a defective product, please follow the Warranty & Returns and contact us.

Regrettably, we do not offer overseas shipping. Additionally, our warranty service is limited to the USA and Australia only.

You can contact us through our contact page! We will be happy to assist you.