We here at KingsBottle know just how important your wine investment can be. We also understand that there are times when even the most incredible of stock coolers simply just isn’t enough for a collection as loved as yours. We are happy to work with you to create a customized wine cooler to meet every one of your wine storing needs. To place a custom order, please contact us directly either by email (use our contact form) or by phone (800-419-8183).

Once your order is placed, you will receive a tracking number. With the tracking information you receive you will be able to track your package on the carrier website.

KingsBottle has a 100% Satisfaction Guarantee and we stand by it. We want to ensure that every single one of our customers is completely satisfied with their order. If you are not 100% satisfied with your order your may return it by following the return policy.

We know that a high quality wine cooler, even at our unbelievably affordable prices, is a financial investment. When you make an investment with KingsBottle, we want to make sure we get it right. If any order that you place arrives and is not working or defective in any way, we will fix or replace the item. If you receive a defective product, please follow the return policy and contact us here.

If your refrigerator seems to have a cooling issue, please download the appropriate diagnostic sheet, fill it out as completely as possible, email it to our support team (service@kingsbottle.com) for evaluation. If you could take a photo of the controller with the information on the display panel, that will be very helpful as well. And, don't forget to provide us your order number or purchase proof.

We like to keep in contact with our customers to make sure that they are aware of all of the great deals we have going on. However, we understand the need for privacy. If you would like to opt out of receiving emails from us, simply let us know by requesting to be removed from our mailing list.

If you can not find what you are looking for, please contact us:

Tel: 800-419-8183 | Email: hello@kingsbottle.com

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.