Reviews

Based on 1812 reviews
84%
(1522)
11%
(203)
3%
(56)
1%
(13)
1%
(18)

Exactly what I was after at a great price - will use again when its time to expand my cellar

VERTICAL WINE STORAGE

We purchased our Vertical wine racks they arrived on time and look and work great. We would highly recommend Kings Bottle, the whole experience met our expectation.

Hi there! Thank you for taking the time to leave us such a positive review. We're thrilled to hear that our Vertical wine racks met your expectations and that you had a great experience with us. We appreciate your recommendation and hope you continue to enjoy your wine storage solution. Cheers!

2x Dual zone

These units work very well and are so quite you cannot here them.
Standard 750ml bottle work well but the odd taller or fatter bottles claim more than one space.

Love it!

Fantastic wine rack, excellent sales process as I had a particular space to Install the wine rack so the representative explained which connectors I needed. The two racks were also delivered assembled without issues...

Wine Rack

Excellent value wine rack - took some time to put together - but well worth it.

Looks great, fits intended space, sturdy product

Rizzak

Very happy with the product; holds wine well and looks nice. Does not take up a ton of space.

Pleasantly surprised

Our new beverage cooler is quieter than our previous one. It looks great, has plenty of storage room and is adjustable in all the right places. We are loving it.

We are delighted to hear that our Large Beverage Refrigerator exceeded your expectations! We strive to provide top-notch products with excellent features and we are glad that our cooler is quieter and more spacious for your needs. Thank you for choosing our brand and for your positive feedback.

42 bottle timber wine rack

We are happy with our wine rack. It is compact enough so doesn’t take up too much space while holding a generous amount of wine. It could be improved upon by adding a stand to elevate it off the ground and by attaching the bottle neck protectors in a more permanent way as they pop off fairly easily.

Hi there! Thank you for your review of our 42 bottle timber wine rack. We are thrilled to hear that you are happy with the compact size and storage capacity of the rack. We appreciate your suggestions for improvement and will definitely take them into consideration for future designs. Cheers!

Minor issue

Hi guys we are very happy with our purchase, apart from an issue with one of the boxes. The display box, that hold 6 bottles has some damage and unfortunately you sent us the wrong replacement part. We have had to use the damaged box due to time pressure. Possibly we had a lack of communication and hopefully no one will notice the damaged section regards Jo

Hello Jo,

Thank you for the review and we apologize about the damaged rack, we will notify our orders department so that we can get that reolved for you asap. Please be on the look out for a email from us.

Looks much better than my three 3x3 ikea wine racks

I was needing to replace three 3x3 ikea wine racks, as I could only fit 6 in each rack (18 total) because of the small space they were in. The KingsBottle range meant that I could get a 2x10 and can now fit 30 wines (including bulky wines that can on top).

It turns out I could probably have fit a custom-made 2x12 rack. KingsBottle offer custom range wine racks too. Delivery was easy as well.

Thank you for your review! We are happy to hear that our custom built wine rack was able to accommodate your needs and fit more wines than your previous IKEA racks. We also offer custom range wine racks for those with specific sizing requirements. Our goal is to make wine storage convenient and easy for our customers. We appreciate your feedback and hope you continue to enjoy your new wine rack. Cheers!

4.5 out of 5 aint bad

Let me start by saying we love the Wine Rack. We purchased this in July and I waited to leave this review to make sure the Wine Rack was as good as advertised.

The first rack showed up assembled and damaged and that is not King's Bottle fault as it looks like UPS dropped it off the back of the truck and so I don't dock them for the inconvenience.

The complaint is that no matter HOW many times I called and HOW many times I left voicemails (it was 6 in 3 days if you are counting) NO one from Kings Bottle called me back. They would send some canned text and I would say "call me" and no one would. I had several questions such as: Do I send this broken one back? Is someone picking it up? Do I need to take photos? where do I send the photos?
After escalating the issue I am happy to say that the sales team sent me email and were extremely responsive - EVEN on weekends and they were willing to work around a vacation I had planned so the delivery would not be sitting on on the front porch for a week.

The unit itself a very attractive, holds the 100 bottles as promised and is very secure. The finish is good and can hold the larger Pinot/Champagne shaped bottles on the top shelf. It fits nicely against the wall and the Cherry Mahogany finish helps accent our Dining Room Table and Hutch.

The only advise for Kings Bottle - not all your customers are Text/Email centric and the personal response of a reassuring voice goes a long way even - if it means a 5 minute phone call.

Excellent service

Purchased a wine rack, exactly as described and what I wanted, great customer service and fast delivery. Will need a second rack very soon and definitely going back.

7x6WineRack

As promised, good product took longer than anticipated to build though

Good product but delays in shipping

We ordered our wine rack and the website said it was in stock. We eventually received our goods nearly 9 weeks later

Thank you for taking the time to leave a review. We sincerely apologize for the delay in shipping your wine rack. We understand the frustration this may have caused and we are continuously working to improve our inventory management and shipping processes. We appreciate your patience and hope that you are enjoying your wine rack now. If there is anything else we can assist you with, please do not hesitate to reach out to us.

Excellent Service and a Really Good Product

The service both before and after the sale was excellent and the wine rack is very well engineered, easy to assemble and looks great. I highly recommend Kings Bottle and thier products.

Product was back ordered and took over two month to receive but was delivered as planned and product was in perfect condition when delivered.

12 Bottle Timber Wine Rack | 3x3 Configuration

Rack #2

We had inherited an older 110 bottle timber wine rack several years ago. We were very pleased to find the exact same rack new. It’s a perfect match and easy to assemble.

120 bottle wine rack

The wine rack arrived well packaged and my son and I had it fully assembled in about twenty minutes. Videos on line made the project very easy to follow. We I closed our rack in a box and hung it above our bar. Looks great

Brilliant service

Ordering was simple and straightforward, received when expected but damaged in transit. Contacted the team who immediately express posted replacement parts at no cost to me. Absolute professionalism, so impressed. We will most certainly be back to purchase car fridge and accessories once the new bbq area is finished. No need to shop around.

Hi there! Thank you so much for your wonderful review. We are happy to hear that you had a great experience with our service and that we were able to quickly resolve any issues with your order. We appreciate your support and look forward to helping you with any future purchases. Cheers to a new BBQ area! Happy shopping!

Amazing for boats

Such a cool cooler, does not fall over, does not sweat, and gets great comments when every we use it onboard the boat !

Custom Built Wine Rack | Black Onyx Finish | Pre-Assembled

Product arrived in timely manner, no issues. Excellent finish. Would buy with peace of mind and will likely purchase again is further wine rack solution is required!

Great bar fridge

30 days on but Love my new bar fridge , delivered and working like dream .

Hi there!

Thank you for taking the time to leave a review. We are so glad to hear that you are loving your new bar fridge! It's great to know that it was delivered promptly and is working perfectly for you. We hope it continues to meet all your needs. Cheers to many more chilled drinks!